Our People

In this section:

Employment Information Shore-based staff by location Geographical spread of CNCo group sea personnel

Our people are at the core of CNCo’s business operations. We are committed to providing a continuous learning environment where employees are empowered to reach their highest potential. We value our multinational workforce and actively promote an inclusive and diverse workplace with a strong focus on safety excellence.

Employment information

As at the end of 2016, CNCo employed 2,391 people in various locations around the world. Our employees come from 33 countries.

748 of our employees were shore-based, while the remaining 1,643 were seafarers (834 Officers and 809 crew members). Our seagoing team continued to grow in line with the size of our fleet increase. The year-on-year increase from 2015 levels was 37% for sea staff (note: each position on a ship requires more than one person to fill as a proportion of crew are on leave at any time). Our land-based staff decreased by 7% in 2016 as the company consolidated and restructured some of the operations. This number also does not reflect our office expansion in Fiji due to the delayed administrative transition process.

Our business strategy continues to focus on growing our global operations. CNCo’s expansive geographical footprint covers five Swire Bulk offices across Australia, Japan, Singapore, UK and USA. Swire Bulk Logistics operates from Indonesia, New Zealand and Singapore. Swire Shipping has significant employee representation in Australia, China, Hong Kong, New Zealand, Papua New Guinea and Singapore. There is a wider representation throughout the Pacific Islands, mostly operating under joint ventures or agencies and are not direct employees of CNCo.

The geographical breakdown of our office employees by key locations:

Singapore (Head Office) – 32%, Papua New Guinea (PNG) – 24%, Australia – 15%, and New Zealand – 13% with the remaining 16% based in China, Fiji, HK, India, Indonesia, Japan, Samoa, Taiwan, UK and USA.

The numbers are similar to 2015 with very little changes.

99% of our office workforce was employed on a full-time basis. The number of supervised employees who were “contractors” is immaterial (~1%) and most of them were skilled professionals working as consultants on a contract basis to assist with projects such as the implementation of new IT systems.

Some sea staff, particularly all our Filipino seafarers, are employed, as required by Philippine law and managed by the Philippine Overseas Employment Administration (POEA) on a contract by contract basis. We do not classify these as “contractors” as all overseas Filipino workers, be they seamen, doctors, nurses, etc. are employed on this basis.

23% of our shore-based staff were in management roles, with the remaining 77% providing support functions.

92% of our shore-based workforce were classified as “local”, similar to the 2015 figure. We define “local” as those who are a national or permanent resident of the country of employment. 7% were classified as “expatriates”.

About 20% of this expatriate staff percentage were parent company managers who have a centrally planned rotation through internal postings within the Swire group. The rest were employed as industry experts and have long-term careers with the company worldwide.

Globally, all our contracts comply with the relevant local employment laws. We continue to provide benefits that are additional to local legislation such as medical insurance for shore-based staff, and for all seafarers, private healthcare, life insurance and paid pension arrangements (or cash in lieu).

All CNCo seafarers are covered by a collective bargaining agreement in accordance with the International Labour Organization (ILO) Maritime Labour Convention (MLC) 2006.

The number and rates of employee hires and employee turnover can be found here.

Employee turnover remains a valuable indicator of the company’s sustainability and is an ongoing area of focus for the company. Overall staff retention in 2016 for shore-based staff was 86% and 91% for sea staff (officers and crew). Both shore-based and sea staff retention remains consistent year-on-year.

We continue to monitor and analyse the turnover rates against the national average figures and in light of changes within the business and the industry, to conduct exit interviews where possible, and seek to rectify any reasons for turnover where they are viable and within our control.

As at the end of 2016, CNCo employed 2,391 people in various locations around the world. Our employees come from 33 countries.

The year-on-year increase from 2015 levels was 37% for sea staff and a decrease of 7% for shore-based staff.

Shore-based staff by location

Shore-based staff % of total
Australia 113 15.1%
China 52 7%
Fiji 1 0.1%
Hong Kong 13 1.7%
India 5 0.7%
Indonesia 4 0.5%
Japan 1 0.1%
New Zealand 97 13%
Papua New Guinea 181 24.2%
Samoa 7 0.9%
Singapore 240 32.1%
Taiwan 9 1.2%
United Kingdom 15 2%
United States 10 1.3%
TOTAL 748 100%


Geographical spread of CNCo group sea personnel

Our seafarers came from 22 countries, representing a decrease from 24 countries in 2015.